The market for Internet providers in the United States is highly competitive. In addition to the market leader Deutsche Telekom, numerous other providers are struggling to win the favor of customers, from pure DSL providers like 1 & 1 to a company like Kabel Deutschland, which allows the Internet access via the cable network. But which supplier is really the best? Which network is really reliable and fast and which providers convince by good customer service?
Who is the best in the country?
Whoever compares the offerings of the providers with one another quickly realizes that differences are difficult to identify. Both in terms of price and speed, they are at least similar to one egg on the paper, so other criteria should influence the decision for or against a particular provider. This mainly includes the actually achieved and not only the promised speed of the connection as well as its reliability. For what use any imagination numbers, if the data creep in the reality much slower than promised through the lines? And what is the benefit of a provider that is struggling with permanent failures when it is urgently needed to access the Internet? However, reliable answers to these questions are difficult to find. While it is possible to be tortured by the various forums of the providers and try to form a neutral judgment from the collected questions, answers and complaints, this approach is not really representative.
Experience with Internet providers
For this reason, in cooperation with a renowned market research company in January 2017, we interviewed over 3000 DSL and cable customers about their experience with their internet providers to help you, our readers, to choose the provider.
Each participant in this representative survey had to answer 18 questions such as ...
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